# For shop owners: an ad made for your shop

Someone made an ad for your shop: what it is, what it costs, and how to say no.

## Quick answers

- **Why did someone send me an ad?** A creator on Cracked made a short ad for your shop from its public pages, and a person at Cracked checked it before you saw it. Watching it is free: no account, no card. Next: Is Cracked real?, https://cracked.app/help/trust
- **How much does an ad cost?** Watching it is free. To use it, keep it for $49: the clean file, no mark, yours to post anywhere. Or $99 a month for new ads every month. Next: Prices for shops, https://cracked.app/pricing
- **Can I post the ad for free?** Watching it is free, with Cracked's mark on it. The clean file to post is $49, with a full refund for 7 days. Next: Prices for shops, https://cracked.app/pricing
- **What do I get if I pay?** For $49 you get that ad as a clean file with no mark, yours to use in your own shop's marketing anywhere: your ads, your posts, your site. Next: Prices for shops, https://cracked.app/pricing
- **Can I get a refund?** Yes: full refund for 7 days from the day you pay. A refund ends your right to use it and the ad goes back to watch-only. Monthly payments have 7 days too. Next: Refunds, https://cracked.app/refunds
- **How do I cancel my monthly plan?** Use the stop link on your shop's Cracked page (the cracked.app/p/… link the creator sends), any time: it stops renewing and you keep the month you paid for. Stopping isn't a refund; each monthly payment has its own 7 days refund. Next: Refunds, https://cracked.app/refunds
- **How do I stop getting messages?** Tell the creator no: on Cracked a no is final. To take your shop off Cracked so no other creator finds it there, tap “Stop sending me ideas” on your shop's Cracked page (a cracked.app/p/… link), or write to hello@cracked.app with your shop's website. Next: write to hello@cracked.app.
- **Is my shop's information safe?** Ads on Cracked are made only from what anyone can see: a shop's own public pages, photos and reviews. Nothing private is used, and if something in yours isn't yours to use, write to hello@cracked.app and Cracked stops using it. Next: write to hello@cracked.app.
- **Can I ask for changes to the ad?** Yes: tap “Tell creators what to make” on your shop's Cracked page (the cracked.app/p/… link the creator sends), then “Reply” under the ad says what you'd like, straight to its maker. “Pass” sends a one-tap reason instead.

A creator on Cracked made a short ad for your shop from its public pages, photos and reviews, and a person at Cracked checked it before you saw it. Watching it is free: no account, no card.

## If you want it

- Keep it for $49: the clean file, no mark, to download. A kept ad is yours to use in your own shop's marketing, anywhere: your ads, your posts, your site. A refund ends that.
- Full refund for 7 days from the day you pay. A refund ends your right to use it and the ad goes back to watch-only.
- Or $99 a month ($50 the first month if you kept an ad first): new ads every month for your shop, nothing for you to film.
- Renews each month until you stop it. Stop any time from the link on your page; you keep the month you paid for. Each monthly payment has a 7 days refund. Stopping isn't a refund.

## If you don't

- “Pass” under the ad sends its maker a one-tap reason: off-brand, wrong product, too salesy or other.
- “Stop sending me ideas”, at the bottom of your shop's Cracked page, stops it: nobody reaches your shop through Cracked after that.
- A no to the creator who messaged you is final: they don't follow up.

## Asking for changes

Tap “Tell creators what to make” on your shop's Cracked page. After that, “Reply” under each ad lets you say what you'd like in your own words, and it goes to the ad's maker.

Questions: hello@cracked.app, and a person answers. Wondering if this is real? See [Is Cracked real?](https://cracked.app/help/trust.md)

In the app: Prices for shops, https://cracked.app/pricing

Related:
- [Is Cracked real? Safety, age and your account](https://cracked.app/help/trust.md): Who runs Cracked, what it never asks for, your age, your data, and a person to write to.
- [Your first ad](https://cracked.app/help/first-ad.md): How your AI writes an ad, Cracked makes it, and a person checks it.

All help: https://cracked.app/help.md